Terms and Conditions

The following terms apply to your purchase and will be printed on your voucher: 

Booking is essential and your voucher code must be quoted at the time of booking. This original voucher must be presented on arrival (no photocopies or screenshots will be accepted). An alternative method of payment will be required if you do not pre-book or present the original voucher. This unique voucher code can be redeemed once only at one Crazy Bear venue. Gift vouchers are non-refundable and non-transferable. Cannot be exchanged for other products. Cannot be exchanged for cash. No change will be given. Entire value must be used in one visit. Monetary vouchers cannot be used for special offers. Cannot be applied to existing bookings. It is the responsibility of the purchaser and recipient to ensure that this unique voucher code is not disclosed to others. Dietary requirements cannot be catered for including gluten free, vegan, etc. Product descriptions are subject to change. Our normal reservation and cancellation policies apply. Some date and time restrictions may apply. The specified validity date cannot be extended and all Crazy Bear services are subject to availability, so please book in advance.