All our gift voucher feature a unique voucher number, may only be redeemed once, may not be exchanged for cash, replaced if lost and is non-transferable.

The gift voucher must be presented upon arrival when redeeming the experience. No photocopies will be accepted. Advance bookings may be necessary. Cancellation of a booking with less than 72 hours before the day of arrival will render the voucher null & void.

Vouchers are valid for 12 months from date of purchase.

Gift vouchers ordered before 12 noon will be issued and dispatched on the same (working) day. Gift vouchers ordered after 12 noon, will be issued and dispatched on the following (working) day.